Technical Support
Moody Radio has a strong tradition of providing quality technical support to affiliates.
XDS-PRO Satellite System
Moody Radio has begun the transition from the Unity 4000 satellite receiver system to the XDS-PRO. Both systems are now operational, but all Moody Radio services (MB1, MB2, relays) will end April 1, 2013 on the Unity 4000. Learn more.
Order Information
Moody Radio affiliates can order the new X-Digital Systems XDS-PRO satellite receivers from our preferred vendor, Satellite Engineering Group (SEG). Download order form.
Frequently Asked Questions
Our offices have answered several questions regarding the XDS-PRO roll out. Download the FAQs.
DirectLine with Moody Radio | Audio
Moody Radio's Phil Shappard and Dave Woodworth led a presentation on some of the key features of the new XDS-PRO satellite receivers in the DirectLine with Moody Radio held Tuesday, April 23. An MP3 audio recording is now available. Download audio.
XDS-PRO Operational Documents for Affiliates:
XDS-PRO Quick Start Guide
Network Configuration Data Sheet for Moody Radio
Special Receiver Notes for Moody Radio
Moody Radio Relay Assignments
Christian Radio Consortium Channels Available on the XDS-PRO
XDS-PRO Receiver Command Table
Tips for Direct Connections with XDS-PRO Receivers
XDS-PRO "Store & Forward" Introduction
Amb-OS User Interface for Moody Radio XDS-PRO File Transfers
Step by Step Instructions for XDS Time-Shifting of Programs
Current Manual, XDS-PRO4Q, XDS-PRO1Q
Unity 4000
Moody Radio was a founding member of the Christian Radio Consortium, which resulted in most Christian radio networks adopting the UNITY 4000 digital satellite receiver as a standard operating platform. Since its Fall 1999 deployment, Moody Radio used the UNITY 4000 to deliver programming over two stereo satellite channels from 1999 to April 1, 2013. Moody Radio's satellite channels are now exclusively available onthe XDS-PRO (see above).
More information on the UNITY 4000 can be found on the receiver manufacturer’s website.
Short-term emergency rentals of UNITY 4000 and XDS-PRO satellite receivers are available through Integrated Marketing Communications.
ACCUWatch
ACCUWatch helps Moody affiliates have true “autopilot” status for times when the radio station is unattended. The service is an exclusive continuous control point for Automatic Transmission Systems (ATS).
Satellite
In addition to the primary satellite carrier, Moody Radio added a service originally designed to serve our Alaskan affiliates on AMC-8 (139 degrees W Longtitude),Transponder 17 (Vertical Polarity), but which is also available to the continental United States. This feed of the Moody-1 carrier may be of interest to stations already using the ABR202A for one or more regional radio networks with satellite dishes aimed at AMC-8.
AMC-8 (139 degrees W Longitude), Transponder 17 (Vertical Polarity)
Secondary Ku-Band Satellite Carrier
In the Fall of 2011, a Ku-Band satellite feed of the Moody-1, Moody-2 and SRN News channels was added to serve the Hawaiian Islands on AMC-1 (103 degrees W Longitude), Transponder 12 (Vertical Polarity). This feed also uses the Wegener UNITY 4000 satellite receiver system.